# HealthSafe - Complete Documentation > HealthSafe is a secure personal health record (PHR) platform that uses client-side encryption to store and organize medical documents. It features AI-powered health insights, allowing users to ask questions about your health history in natural language. --- ## About HealthSafe HealthSafe helps individuals and families securely store, organize, and understand their complete health history. Built with a zero-knowledge encryption architecture, your health data is encrypted on your device before it ever reaches our servers - we literally cannot read your records. ### Mission To give people complete control over their health information while making it easy to understand and act on their health data. ### Key Differentiators 1. **True Zero-Knowledge Architecture**: Unlike other health apps, we use client-side encryption. Your encryption key never leaves your device. 2. **AI That Respects Privacy**: Our AI works with your encrypted data locally, never exposing raw health information. 3. **Comprehensive Format Support**: From PDFs to audio recordings, we handle all your health documents. --- ## Features ### Document Management - **Smart Upload**: Drag and drop any health document - PDFs, images, spreadsheets, audio files - **Automatic Categorization**: AI detects document types and suggests categories - **OCR Processing**: Extract text from scanned documents and images - **Audio Transcription**: Convert doctor's dictations and telehealth recordings to searchable text ### AI Health Assistant - **Natural Language Queries**: Ask questions like "What was my cholesterol level last year?" - **Cross-Document Analysis**: AI searches across all your records to find relevant information - **Citation Support**: Every AI response includes references to source documents - **Trend Detection**: Identify patterns in lab results and vital signs over time ### Family Management - **Multiple Profiles**: Create separate profiles for family members - **Per-Profile Encryption**: Each family member's data is encrypted separately - **Easy Switching**: Quickly switch between family profiles - **Shared Access**: Optionally share records with caregivers ### Financial Tracking - **EOB Management**: Store and organize Explanation of Benefits - **Expense Tracking**: Monitor healthcare spending over time - **Insurance Claims**: Track claim status and reimbursements - **Cost Analysis**: Understand where your healthcare dollars go --- ## Supported Document Types ### Lab Results (lab_results) - Blood work panels (CBC, metabolic panels, lipid panels) - Urinalysis reports - Pathology reports - Genetic testing results - Hormone panels - Allergy testing ### Imaging (imaging) - X-ray reports - MRI scans - CT scans - Ultrasound reports - Mammography - PET scans - DEXA scans ### Prescriptions (prescription) - Current medications - Prescription history - Pharmacy records - Medication instructions ### Clinical Notes (clinical_notes) - Visit summaries - Progress notes - Consultation reports - Hospital discharge summaries - Specialist referrals ### Immunization (immunization) - Vaccination records - Immunization schedules - Travel vaccines - COVID-19 vaccination cards ### Insurance (insurance) - Insurance cards - Explanation of Benefits (EOB) - Pre-authorization documents - Coverage summaries ### Billing (billing) - Medical bills - Payment receipts - Payment plans - Collection notices ### Audio & Transcripts (transcript) - Doctor dictations - Telehealth recordings - Therapy session notes - Consultation recordings --- ## Security Architecture ### Client-Side Encryption HealthSafe uses AES-256-GCM encryption performed entirely in your browser: 1. **Key Generation**: A unique encryption key is derived from your password using PBKDF2 2. **Local Encryption**: Documents are encrypted before leaving your device 3. **Zero Knowledge**: Our servers only store encrypted blobs - we cannot decrypt your data 4. **Key Recovery**: Optional encrypted key backup for account recovery ### Data Protection - **At Rest**: All data encrypted with AES-256-GCM - **In Transit**: TLS 1.3 for all communications - **Access Control**: Row-level security on all database tables - **Audit Logging**: Complete audit trail of all access ### Compliance - HIPAA-compliant infrastructure - SOC 2 Type II certified hosting - GDPR compliant data handling - Regular third-party security audits --- ## Privacy Policy Summary ### Data Collection We collect only what's necessary: - Account information (email, name) - Encrypted health documents (we cannot read these) - Usage analytics (anonymized) ### Data Usage Your data is used for: - Providing the HealthSafe service - Improving our AI capabilities (with anonymized, aggregated data only) - Customer support ### Data Sharing We never sell your data. We share only: - With service providers necessary to operate HealthSafe - When required by law - With your explicit consent ### Your Rights You can: - Export all your data at any time - Delete your account and all data - Request a copy of data we hold about you --- ## Terms of Service Summary ### Account Responsibilities - You must be 18 or have parental consent - You are responsible for maintaining account security - You must provide accurate information ### Acceptable Use - Only upload documents you have rights to - Do not use the service for illegal purposes - Do not attempt to circumvent security measures ### Service Limitations - HealthSafe is not a medical device - AI insights are informational, not medical advice - We are not liable for decisions made based on AI outputs --- ## Frequently Asked Questions ### Is my health data really private? Absolutely. We use client-side encryption, which means your data is encrypted on your device before it ever reaches our servers. We literally cannot read your unencrypted health records. Your encryption key never leaves your device. ### What types of documents can I upload? HealthSafe supports a wide variety of formats including PDFs, images (JPG, PNG), spreadsheets (CSV, XLSX), audio files (MP3, WAV, M4A), and more. You can upload lab results, imaging reports, prescriptions, visit summaries, vaccination records, insurance documents, audio recordings, and any other health-related files. ### Can I share my records with my doctor? Yes! You can export any document or a complete health summary to share with your healthcare providers. We're also working on secure sharing features that will allow you to give providers temporary access to specific records. ### What happens if I cancel my subscription? Your data remains yours. If you cancel, you can export all your documents and data before your subscription ends. We never hold your health records hostage. After cancellation, your encrypted data is retained for 30 days in case you change your mind, then permanently deleted. ### How does the AI understand my health records? Our AI uses advanced natural language processing to read and understand your documents. It extracts key information like test results, dates, medications, and diagnoses. When you ask questions, it searches across all your records to find relevant information and provides answers with citations to the source documents. ### Is there a mobile app? HealthSafe is a progressive web app (PWA), which means it works beautifully on mobile browsers and can be installed on your home screen like a native app. A dedicated iOS and Android app is on our roadmap. ### How do I recover my account if I forget my password? If you enabled encrypted key backup during setup, you can recover your account through our password reset flow. If you didn't enable backup, we cannot recover your data due to our zero-knowledge architecture - this is the trade-off for maximum security. --- ## Pricing ### Free Tier - 5 AI queries per month - Up to 50 documents - 1 family profile - Basic document categorization ### Pro Plan - $9/month - 100 AI queries per month - Unlimited documents - 5 family profiles - Advanced AI insights - Priority support ### Family Plan - $19/month - 300 AI queries per month - Unlimited documents - 10 family profiles - Financial tracking - Data export --- ## Contact - **Website**: https://healthsafe.io - **Support**: Submit a ticket through the app - **Security Issues**: security@healthsafe.io --- *Last updated: January 18, 2026*